Frequently Asked Questions
Everything you need to know before you float.
Do I need a reservation?
Reservations are recommended — especially on weekends and holidays — to guarantee availability.
What should I bring?
Sunscreen, a towel, water shoes, a waterproof bag or phone case, and your ID.
What's included in a rental?
A tube or raft, a life jacket (if needed), and transportation to your float start — and from the river back to where you parked.
What is the pricing?
Tube Rental – $25/person (with or without bottoms, includes transportation).
Bring Your Own Tube – $20/person (includes transportation & air pump access*).
Raft Rentals – $40/person (includes transportation).
River Day Pass – $10/person (Available at The Shore & Riverbank only).
*Taxes & fees apply. Group rates available for 25+ — call 830-629-9999 for details.
Are there any requirements?
Yes — every guest must be able to swim. No exceptions.
Can I bring my own tube?
Yes! You can still use our transportation service for $20/person. We'll help with loading if needed, but we're not responsible for any damage to personal tubes.
How do I pay at Rockin' R locations?
We accept all major credit cards, Apple Pay, and Google Pay. Cash is not required.
How long does the float take?
Most floats last between 2 to 6 hours depending on your chosen location and the current river flow. Visit our Locations page for specific float time estimates.
Can I bring a cooler or speaker?
Coolers (30qt or less) are allowed, but require their own tube rental ($25). No glass, no styrofoam, and no disposable containers. Speakers are welcome — please keep the volume respectful.
Do you provide life jackets?
Yes! Life jackets are available at all locations. We recommend all guests wear one for safety.
Do I have to wear shoes?
Shoes aren't required, but we recommend them for getting in and out of the river. If you forget yours, Aqua Socks are available for purchase at most locations.
What's the difference between tubing and rafting?
Tubing is done in single-person tubes (with or without bottoms). Rafting includes paddles and can be done in kayak-style inflatables (1–2 people) or larger rafts (up to 6 people).
Can I bring my dog?
Yes! Dogs are welcome on the float. We recommend using a tube with a bottom for their safety. Please trim their nails, keep them leashed before entering the river, and supervise them at all times.
Comal River Rules (Applicable at our Comal location)
No disposable containers (cans, water bottles, etc) · No glass · No foam/styrofoam · No littering · No volume drinking devices (beer bongs) · No liquor shooters (containers under 5 oz) · No noise devices audible beyond 50 feet · No jumping from bridges, trees, or dams · Every guest must be able to swim · Life jackets provided free with Rockin' R rentals · Coolers must be under 30 quarts with a secure lid · One cooler per person · Tubes must be under 5 ft in diameter · Limit of two tubes per person · Canoes not allowed to exit at the Last Tubers Exit on weekends or holidays · No Rockin' R canoe rentals at this location.
Guadalupe River Rules – City Limits (Historic Gruene & The Shore)
No disposable containers · No glass · No foam/styrofoam · No littering · Every guest must be able to swim · Life jackets provided free with Rockin' R rentals · Vessels must be under 18 ft in length.
Guadalupe River Rules – Outside City Limits (Riverbank & Huaco)
No glass · No foam/styrofoam · No littering · Every guest must be able to swim · Life jackets provided free with Rockin' R rentals · Vessels must be under 18 ft in length.
How does transportation work?
Transportation is included with rentals. At The Shore and Huaco, you'll be transported upriver and float back to your car. At Historic Gruene, you'll float downriver and be transported back to your vehicle. Comal guests are transported to Prince Solms Park and picked up after the float from the Last Public Exit.
Where do I return my tube or raft?
Return bins are located at the end of each float. Our staff is happy to assist.
Can you pick us up from our Airbnb or hotel?
Yes! Our Rapid Transit service offers door-to-river pickups for private groups. Learn more here.
What does it cost to park?
From May 1st–Labor Day Weekend, parking is $15/car on Saturdays & Sundays at Historic Gruene (1404 or 1405 Gruene Road), The Shore, Riverbank, and Huaco (all day). Free Mon–Fri (except holidays). Comal has free parking at 193 S. Liberty. Overflow city parking at 145 W. Lincoln (Comal exit) is $20/car.
Can we book as a large group or for an event?
Absolutely! We host corporate outings, family reunions, bachelorette parties, church groups, and more. Contact our team to coordinate the perfect float experience.
How does the Season Pass work?
Season Pass holders enjoy unlimited floats, weekday perks, and access to select seasonal events. Click here for full details.
What if it rains or the river is unsafe?
If weather or river conditions are unsafe, we'll work with you to reschedule or refund your booking.
Can I cancel or reschedule?
Yes — cancellations must be made at least 72 hours in advance for a full refund. Group policies may vary.
What if we're running late?
Call us! 830-629-9999
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