a) Do I need a reservation?

Reservations are recommended — especially on weekends and holidays — to guarantee availability. Walk-ins are welcome but not always guaranteed.

b) What should I bring?

• Sunscreen
  
• A towel
  
• Water shoes
  
• Waterproof bag or phone case
  
• ID (especially if bringing adult beverages)

c) What’s included in a rental?

• A tube or raft
  
• A life jacket (if needed)
  
• Shuttle service to your float start (if needed) and from the river back to where you parked

d) What is the pricing?

• Tube Rentals – $25/person (with or without bottoms, includes shuttle)
  
• Raft Rentals – $40/person (includes shuttle)
  
• Bring Your Own Tube – $20/person (includes shuttle & air pump access*)
  
• River Day Pass – $10/person (Available at The Double & Riverbank only) *Note: Wait times for air pumps may be longer on weekends. Taxes & fees apply. Group discounts available for 25+ — call 830-629-9999 for details.

e) Are there age requirements?

Yes — every guest must be at least 6 years old and able to swim. No exceptions.

f) Can I bring my own tube?

Yes! You can still use our shuttle service for $20/person. We'll help with loading if needed, but we’re not responsible for any damage to personal tubes, and we can’t replace popped tubes during your float.

g) How do I pay at Rockin’ R locations?

We accept all major credit cards, Apple Pay, and Google Pay. Cash is not required.

a) How long does the float take?

Most floats last 2–4 hours depending on location. Visit our Locations page for float time estimates.

b) Can I bring a cooler or speaker?

• Coolers (16qt or less) are allowed
  
• No glass, no styrofoam, and no disposable containers
  
• Speakers are welcome — please keep the volume respectful

c) Do you provide life jackets?

Yes! Life jackets are available at all locations. Children under 13 must wear one.

d) Do I have to wear shoes?

Shoes aren’t required, but we recommend them for getting in and out of the river. If you forget yours, Aqua Socks are available for purchase at most locations.

e) What’s the difference between tubing and rafting?

• Tubing is done in single-person tubes (with or without bottoms).
  
• Rafting includes paddles and can be done in kayak-style inflatables (1–2 people) or larger rafts (up to 6 people depending on river levels). Raft floats from Gruene are typically longer than tubing routes.

f) Can I bring my dog?

Yes! Dogs are welcome on the float. We recommend using a tube with a bottom for their safety. Please trim their nails, keep them leashed before entering the river, and supervise them at all times.

We float because we love this river — and that means helping protect it. Below are rules for each location, as determined by the City of New Braunfels or Comal/Guadalupe County.

a) Comal River Rules (Applicable at our Comal location)

• No disposable containers (this includes cans, water bottles, etc).
  
• No glass.
  
• No foam/styrofoam.
  
• No littering.
  
• No volume drinking devices (i.e. beer bongs).
  
• No liquor shooters (containers under 5 oz).
  
• No noise devices audible beyond 50 feet.
  
• No jumping from bridges, trees, or dams.
  
• Everyone must be 6+ years old and able to swim.
  
• Life jackets are recommended for weak swimmers and children under 8.
  
• PFDs available free with Rockin’ R rentals.
  
• Coolers must be under 30 quarts with a secure lid (zipper, latch, Velcro, or bungee cord).
  
• One cooler per person.
  
• Tubes must be under 5 ft in diameter.
  
• Limit of two tubes per person.
  
• Canoes not allowed to exit at the Last Tubers Exit on weekends or holidays.
  
• No Rockin’ R canoe rentals at this location.

b) Guadalupe River Rules – City Limits (Applicable at our Gruene & The Double locations)

• No disposable containers.
  
• No glass.
  
• No foam/styrofoam.
  
• No littering.
  
• Everyone must be 6+ years old and able to swim.
  
• Life jackets recommended for weak swimmers and children under 8.
  
• PFDs available free with Rockin' R rentals.
  
• Vessels must be under 18 ft in length.

b) Guadalupe River Rules – City Limits (Applicable at our Gruene & The Double locations)

• No disposable containers.
  
• No glass.
  
• No foam/styrofoam.
  
• No littering.
  
• Everyone must be 6+ years old and able to swim.
  
• Life jackets recommended for weak swimmers and children under 8.
  
• PFDs available free with Rockin' R rentals.
  
• Vessels must be under 18 ft in length.

c) Guadalupe River Rules – Outside City Limits (Applicable at our Riverbank & Huaco locations)

• No glass.
  
• No foam/styrofoam.
  
• No littering.
  
• Everyone must be 6+ years old and able to swim.
  
• Life jackets recommended for weak swimmers and children under 8.
  
• PFDs available free with Rockin' R rentals.
  
• Vessels must be under 18 ft in length.

Thank you for respecting these rules — they keep the river safe and enjoyable for everyone.

a) How does shuttle service work?

Shuttles are included with rentals. Depending on your float:

• At The Double and Huaco, you'll be shuttled upriver and float back to your car.
  
• At Gruene and Riverbank, you'll float downriver and be shuttled back to your vehicle.
  
• Comal guests are shuttled to Prince Solms Park and picked up after the float.
  

b) Where do I return my tube or raft?

Return bins are located at the end of each float. Our staff is happy to assist.

c) Can you pick us up from our Airbnb or hotel?

Yes! Our Rapid Transit service offers door-to-river pickups for private groups. Learn more here.

d) What does it cost to park?

• From May–August, parking is $10/car on Saturdays & Sundays at Gruene, The Double, Riverbank, and Huaco (starting at 10am).
  
• Parking is free at these locations Mon–Fri (except holidays).
  
• Comal has free parking at 193 S. Liberty.
  
• VIP lot at 145 W. Lincoln (Comal exit) is $20/car.

a) Can we book as a large group or for an event?

Absolutely! We host corporate outings, family reunions, bachelorette parties, church groups, and more. Contact our team to coordinate the perfect float experience.

b) How does the Season Pass work?

Season Pass holders enjoy unlimited floats, weekday perks, and access to select seasonal events. Click here for full details.

a) What if it rains or the river is unsafe?

If weather or river conditions are unsafe, we’ll work with you to reschedule or refund your booking.

b) Can I cancel or reschedule?

Yes — cancellations must be made at least 48 hours in advance for a full refund. Group policies may vary.

c) What if we’re running late?

Call us! We’ll do our best to hold your spot, but during busy times we may need to release it after 15 minutes.